Bean to cup coffee machines · RI8762/18

Gaggia Anima Prestige

Name: Gaggia Anima Prestige
Brand: Gaggia

RI8762/18

The Gaggia Anima Prestige is a compact, Italian-made bean-to-cup machine whose main draw is an integrated milk carafe for one-touch cappuccino and latte macchiato.

15 bar1.8 L

Reviews 19 Videos 4

19 original reviews to read 4 video summaries Good to know

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At a glance

The Gaggia Anima Prestige is a compact, Italian-made bean-to-cup machine whose main draw is an integrated milk carafe for one-touch cappuccino and latte macchiato. It has a ceramic grinder, adjustable strength and temperature, and a removable brew group. Owners most often praise the coffee and find it easy to use. The recurring criticism is a flimsy water container and handle; some owners also mention noise, a learning curve with the dual-function buttons and the lack of level warnings. Compared with newer Gaggia models it has a basic LCD and a short drink menu, and there is no water filter in the box. In the UK it is sold through Amazon's marketplace, Gaggia UK's eBay shop and specialist coffee retailers rather than high-street chains, with prices and warranties varying by seller. Independent long-term reliability data is not available.

Strengths

Integrated 0.5 l milk carafe makes cappuccino and latte macchiato at one touch, and owners who drink milk coffees rate it well.
Coffee quality is the point owners praise most.
Generally easy to use, with adjustable coffee and milk amounts.

Show all (6)

Narrow 22.1 cm footprint with 110–150 mm cup clearance.
Ceramic grinder with 5 grind and 5 dose settings, 3 temperature levels and a ground-coffee bypass.
Removable, rinseable brew group and automatic guided descaling keep maintenance simple.

Things to consider

Water container and its handle feel flimsy; one broke within weeks.
Limited drink menu and a basic LCD-and-buttons interface without level warnings, compared with Gaggia's newer Prestige models.
Some owners find it noisy.

Show all (5)

No water filter in the box, although the machine takes Intenza+ filters.
Not stocked by John Lewis, Argos or Currys; warranty length and price depend on the seller.

Who is it for, and who is it not for?

Good for

Households that mainly drink espresso, cappuccino and latte macchiato and want milk drinks at one touch without a steam wand.
Kitchens with limited worktop width.

May not suit

Buyers who want a colour display, many presets such as americano or flat white, or smart level warnings.
Anyone who wants to buy from or return to a major high-street chain.

See alternatives

Before you buy

Good to know

What the features mean in everyday use.

Milk carafe

An integrated double-chamber 0.5 l milk carafe makes cappuccino and latte macchiato at one touch, cleans the milk circuit automatically after use and can be stored in the fridge.

Manufacturer's claim · See source

Gaggia – Anima Prestige (official product page with Tech Info table)

Drink menu

The drink menu is limited to espresso, espresso lungo, cappuccino, latte macchiato, frothed milk and hot water; there are no americano, flat white or iced-coffee presets, and the interface is a basic LCD with buttons.

Technical fact · See source

Gaggia – Anima Prestige (official product page with Tech Info table)

Grinder and customisation

100% ceramic grinder with 5 grind settings, 5 coffee-dose (Optiaroma) settings, 3 temperature levels, pre-brewing and a ground-coffee bypass.

Technical fact · See source

Gaggia – Anima Prestige (official product page with Tech Info table)

Size

At 22.1 cm wide, 34 cm high and 43 cm deep (8.7 kg) it is a narrow machine for one with an integrated carafe; cup clearance is 110–150 mm. Several owners describe it as compact and attractive.

Technical fact · See source

Show more (14)

Maintenance

The brew group is removable and washable under the tap; rinsing and descaling are automatic and guided; the tank, drip tray and grounds container are removable.

Technical fact · See source

Gaggia – Anima Prestige (official product page with Tech Info table)

Water filter

The machine accepts an Intenza+ water filter, but none is listed among the included accessories; one buyer abroad complained that no filter was supplied and that filters were hard to find.

Technical fact · See source

Coffee quality (users)

Coffee quality is the most frequently praised point across Amazon.co.uk, Coffee Direct and Gaggia UK's Trustpilot reviews, with owners calling it excellent, strong or the best they have made at home.

User experience · See source

Noise

Owners on Amazon.co.uk and Coffee Direct describe the machine as loud or a little noisy.

User experience · See source

Water tank build quality

The water container is a recurring weak point. Two Coffee Direct buyers call it less robust or flimsy, including the handle, and an Amazon buyer abroad reports the handle breaking after three weeks.

User experience · See source

UK availability

John Lewis, Argos and Currys did not list the Anima Prestige. It is sold through Amazon.co.uk (third-party seller Caffe Shop Ltd), Gaggia UK's eBay shop and specialist coffee retailers.

Technical fact · See source

Price spread

UK prices vary widely between sellers on the same day, so comparing retailers matters.

Inference from the sources · See source

Warranty

Warranty terms depend on the seller: Coffee Direct includes a 5-year official Gaggia warranty (2 years parts and labour plus 3 years parts only), Clumsy Goat and Mr Bean2Cup state 3 years, Coffee Friend 24 months.

Technical fact · See source

Model age

The Anima Prestige is a long-running design: English YouTube reviews of it date back about ten years and UK owners on Trustpilot mention five-year-old machines in 2022. Gaggia's newer Magenta Prestige and Cadorna Prestige add colour displays and larger drink menus.

Inference from the sources · See source

Power rating

Gaggia rates the 230 V version at 1500 W; UK retailer listings quote 1400 W or 1850 W instead.

Technical fact · See source

Ease of use

Many owners call the machine easy to use, including adjusting milk and coffee quantities. A few say the programmes take time to learn and dislike the dual-function buttons.

User experience · See source

Milk drinks (users)

Owners who drink milk coffees like the one-button cappuccino and latte from the carafe. One Coffee Direct buyer found the milk dispenser fiddly.

User experience · See source

Long-term faults and support

UK owners of five-year-old machines reported a failed microswitch and very slow coffee flow; both were resolved through Gaggia UK's video-call support, by repair or by cleaning the brew unit. A US owner reports a pump failure within a year.

User experience · See source

Missing level warnings

One owner notes that the machine lacks the smarter monitoring of newer machines, so water and beans need checking before brewing to avoid interruptions.

User experience · See source

Coffee-Direct.co.uk – Gaggia Anima Prestige Bean-to-Cup Coffee Machine

Show more (16)

Grinder and customisation

100% ceramic grinder with 5 grind settings, 5 coffee-dose (Optiaroma) settings, 3 temperature levels, pre-brewing and a ground-coffee bypass.

Technical fact · See source

Gaggia – Anima Prestige (official product page with Tech Info table)

Size

At 22.1 cm wide, 34 cm high and 43 cm deep (8.7 kg) it is a narrow machine for one with an integrated carafe; cup clearance is 110–150 mm. Several owners describe it as compact and attractive.

Technical fact · See source

Maintenance

The brew group is removable and washable under the tap; rinsing and descaling are automatic and guided; the tank, drip tray and grounds container are removable.

Technical fact · See source

Gaggia – Anima Prestige (official product page with Tech Info table)

Water filter

The machine accepts an Intenza+ water filter, but none is listed among the included accessories; one buyer abroad complained that no filter was supplied and that filters were hard to find.

Technical fact · See source

Coffee quality (users)

Coffee quality is the most frequently praised point across Amazon.co.uk, Coffee Direct and Gaggia UK's Trustpilot reviews, with owners calling it excellent, strong or the best they have made at home.

User experience · See source

Noise

Owners on Amazon.co.uk and Coffee Direct describe the machine as loud or a little noisy.

User experience · See source

Water tank build quality

The water container is a recurring weak point. Two Coffee Direct buyers call it less robust or flimsy, including the handle, and an Amazon buyer abroad reports the handle breaking after three weeks.

User experience · See source

UK availability

John Lewis, Argos and Currys did not list the Anima Prestige. It is sold through Amazon.co.uk (third-party seller Caffe Shop Ltd), Gaggia UK's eBay shop and specialist coffee retailers.

Technical fact · See source

Price spread

UK prices vary widely between sellers on the same day, so comparing retailers matters.

Inference from the sources · See source

Warranty

Technical fact · See source

Model age

Inference from the sources · See source

Power rating

Gaggia rates the 230 V version at 1500 W; UK retailer listings quote 1400 W or 1850 W instead.

Technical fact · See source

Ease of use

Many owners call the machine easy to use, including adjusting milk and coffee quantities. A few say the programmes take time to learn and dislike the dual-function buttons.

User experience · See source

Milk drinks (users)

Owners who drink milk coffees like the one-button cappuccino and latte from the carafe. One Coffee Direct buyer found the milk dispenser fiddly.

User experience · See source

Long-term faults and support

User experience · See source

Missing level warnings

One owner notes that the machine lacks the smarter monitoring of newer machines, so water and beans need checking before brewing to avoid interruptions.

User experience · See source

Coffee-Direct.co.uk – Gaggia Anima Prestige Bean-to-Cup Coffee Machine

User experience

What do reviews say?

See the common points first, then read the original reviews yourself.

Summarised from the 24 reviews we read. A review can mention several points, so the theme counts can add up to more than 24.

Store ratings

Amazon

23 ratings

8 reviews read

4 / 5

coffee-direct.co.uk

8 ratings

8 reviews read

4.62 / 5

uk.trustpilot.com

Rating shared with other models at this store

8 reviews read

4.8 / 5

PriceRunner

3 ratings

3.9 / 5

Each store’s rating and rating count are its own; ratings are not combined. “Read” is how many of that store’s reviews we read for the summary.

Go to the original reviews

Owners are most enthusiastic about the coffee itself, often calling it the best they have made at home. Those who drink milk coffees like the one-button cappuccino and latte from the carafe. Most find it easy to use and to adjust milk and coffee quantities, and several like its compact, streamlined look. The commonest complaint is build quality around the water container: it feels flimsy, and the handle broke on one machine. Some owners find it noisy, the programmes and dual-function buttons take time to learn, the milk dispenser can be fiddly, and the machine lacks the level warnings of newer models. Long-term reports are mixed. Some machines were still in use after five years but needed a repair or a deep clean of the brew unit, and Gaggia UK's support is praised for fixing them.

What buyers like

Coffee quality is excellent or strong13 reviews
Easy to use and to adjust milk and coffee amounts6 reviews
One-touch cappuccino and latte from the milk carafe work well6 reviews
Compact, streamlined and good-looking3 reviews
Still in use after a year or more / long service life2 reviews

Common complaints

Water container and handle are flimsy or broke3 reviews
Faults after years of use or a pump failure needing support or repair3 reviews
Noisy in operation2 reviews
Programmes and dual-function buttons take time to learn2 reviews
Milk dispenser fiddly1 review
Lacks level warnings of newer machines1 review
No water filter included1 review

How was this summary made?

Summarised from 24 reviews; 1 reviews about delivery, packaging or the seller were left out. The summary is drawn from opinions that recur in the reviews read; each theme shows how many reviews mention it. These counts are not a rate and do not apply to every unit.

24 unique review texts deduplicated by author, date and text: Amazon.co.uk product page (s6) 8, including 3 UK and 5 from other countries (one duplicate removed); Coffee Direct JSON-LD (s31) 8 of 8; Trustpilot Gaggia UK (s27, s28, s30) 8 that name the Anima Prestige. One Trustpilot review about service only was excluded. ratings_total covers Amazon (23) and Coffee Direct (8).

Show reviews (19 of 24)Read the texts as published by the store

19 original reviews can be listed on this page. The number of reviews analysed may differ.

L*** T*** 5/5 19 October 2026 Amazon Style Name: Anima Prestige; reviewed in the United Kingdom

Great coffee and easy to use
B*** 5/5 31 January 2025 Amazon Style Name: Anima Prestige; reviewed in the United Kingdom

This is a nice looking machine and the coffee is excellent. Much better than my nespresso and older Delonghi Eletta. I drink black coffee and love it, my wife drinks white and loves the automated latte. Highly recommend
I*** M*** l*** Z*** 5/5 9 April 2019 Amazon Style Name: Anima Prestige; reviewed in the United Kingdom

Loud , but makes good strong coffee
T*** D*** 1/5 1 December 2025 Amazon Style Name: Anima Prestige; reviewed in Spain

The water container handle broke after 3 weeks. Not what one would expect from a 600 euro machine. Amazon have informed me that I have to send the entire machine for repair and it will take over 2 weeks when the most obvious is to simply replace the said part. I offered to pay. Gaggia did not reply to my enquiry.
G*** 2/5 11 September 2024 Amazon Style Name: Anima Prestige; reviewed in France

Plutôt déçue. En fait, c'est la même que ma précédente cafetière Philips. A ce prix là, même pas un filtre à eau livré avec. Malheureusement, difficile d'en trouver, même sur Amazone. Obligée de filtrer mon eau dans une carafe pour pouvoir utiliser ma cafetière.
M*** 5/5 30 January 2026 Amazon Style Name: Anima Prestige; reviewed in Italy

Dopo un anno e passa di utilizzo, non posso che ritenermi super soddisfatto. Poi la possibilità di farsi il cappuccino a casa, impagabile.
K*** M*** 5/5 14 January 2025 coffee-direct.co.uk

I bought this after looking at quite a few different machines, Had it a couple of weeks now and am extremely happy with it. Easy to use and alter the amount of milk or coffee dispensed.
M*** S*** 5/5 11 September 2024 coffee-direct.co.uk

Took a little while to get to grips with the various programmes , but the machine produces excellent coffee whichever type
C*** G*** 4/5 12 August 2024 coffee-direct.co.uk

I bought the Anima Prestige to replace a worn out Platinum Vogue. It is more streamlined and attractive but the water container is less robust and the milk dispenser fiddly. Still finding my way round the different programmes and dual function buttons don’t impress. However, the coffee I am making is the best ever and that’s probably the only thing that matters.
D*** T*** 4/5 6 August 2024 coffee-direct.co.uk

I’ve had the Gaggia Anima Prestige for a couple of weeks now. On the whole I think it is a great coffee maker. Straightforward to use and makes an excellent latte. It doesn’t feel quite as robust as my previous Gaggia machine. Particularly the water container and handle. Feels very flimsy. But overall I think it is a good product
P*** D*** 4/5 3 June 2024 coffee-direct.co.uk

Not talking about the coffee the Anima produces given taste is subjective, matters what beans someone puts in, and how the machine is dialed in. The machine itself is good, with a good amount of settings to get to a decent tasting coffee. The milk carafe produces good results. Is compact, easy to maintain and clean, but lacks some smarts from more modern machines that really let you forget about things like checking water/beans before making a cup. It's also a little noisy (again, subjective).…
N*** H*** 5/5 2 May 2024 coffee-direct.co.uk

picked this machine because i like milky coffees , the milk carafe on this one seemed the best . It makes great cappuccino at the push of button and minimal cleaning .
D*** F*** 5/5 13 July 2023 coffee-direct.co.uk

very good coffee! Makes a perfect cup.
A*** No rating 20 December 2025 uk.trustpilot.com GB reviewer

After previous experience with other manufacturers, (Not Good), we thoroughly enjoyed dealing with Gaggia, Raj & Team. Old school customer service at it's finest & took time to explain the difference between machines.As my wife is totally blind this meant so much to her, as they had the patience, and empathy with her situation. Purchased the Anima Prestige, a very easy machine to learn to use, and had a Zoom call with Raj, to help set up.…
A*** G*** No rating 27 March 2025 uk.trustpilot.com US reviewer

Since purchasing Gaggia Anima Prestige I have had nothing but problems with it. It will not pump water. Whole Latte Love is the distributor. Their customer service is beyond terrible.
C*** No rating 13 August 2024 uk.trustpilot.com GB reviewer

Can’t fault this machine, lovely coffee and easy to use. Haven’t explored every option yet but milk frothing has been excellent. It’s great the way that just by pressing one button a cappuccino is made. Excellent customer service and very quick delivery. Have also ordered some cleaning products for use later. A nice touch was the kilo of beans that came with the machine!
J*** B*** No rating 8 September 2023 uk.trustpilot.com GB reviewer

Fantastic Anima Prestige Automatic coffe maker very easy to use makes great coffee and the after sales support that goes with it is great !
J*** P*** No rating 3 April 2022 uk.trustpilot.com GB reviewer

Our 5 year old Gaggia Anima Prestige developed a fault and I contacted Gaggia Direct to see what could be done. I initially spoke to Katie who after my explanation, put me through to Raj.
M*** W*** No rating 17 January 2022 uk.trustpilot.com GB reviewer

Unbelievable and excellent after care service from the team at Gaggia Elland. Our Gaggia Anima Prestige (5 years old) was producing coffee so slowly, clearly some blockage or other issue. We were taken through how to remove, clean parts and put back together the brew unit by two lovely, knowledgeable guys who identified straight away the issue we had and how to fix it (and all via Zoom!)…

Go to the store's reviews: Amazon · coffee-direct.co.uk · uk.trustpilot.com · PriceRunner

See it in use

Video reviews and key moments

Read the summaries; tap a moment to watch the video from that second.

4 videos · Timestamped summary

YouTube · Review

Review: Gaggia Anima Prestige Espresso Machine

The Gaggia Anima Prestige is an easy-to-use super-automatic espresso machine that delivers one-touch milk-based drinks such as latte macchiatos with good layering. It features straightforward programming options for drink volume and brewing temperature, alongside easily accessible and cleanable internal components. Overall, it provides strong espresso brewing performance and rich milk frothing in a compact footprint.

Key moments

More key moments (3)

YouTube · Review

Anima Prestige Review - Gaggia Caffe TV

The Gaggia Anima Prestige is a super-automatic bean-to-cup espresso machine offering convenient one-touch milk drinks like cappuccinos and latte macchiatos. It features a removable milk carafe that can be stored in the fridge, programmable volume settings for both milk and coffee, and an automated quick-clean function. It also boasts generous spout clearance to easily accommodate tall glasses.

Key moments

More key moments (3)

YouTube · Comparison

Compare: Gaggia Anima, Anima Deluxe and Anima Prestige Espresso Machines

The Gaggia Anima series, including the Anima Prestige, offers compact super-automatic espresso machines designed to fit conveniently beneath standard 18-inch kitchen cabinets. They feature five aroma strength settings using up to 11.5 grams of coffee per dose, programmable beverage options, and a removable brew group for simple maintenance. The Prestige model distinguishes itself with an integrated milk carafe that prepares one-touch layered milk drinks such as latte macchiatos.

Key moments

More key moments (3)

YouTube · In use

Gaggia Anima Prestige Quick Start Guide

The Gaggia Anima Prestige is a bean-to-cup super-automatic espresso machine with an attachable milk carafe for one-touch milk-based beverages like cappuccinos and latte macchiatos. It offers customisable options including five coffee strengths, three brew temperatures, and programmable drink volumes. The machine also supports pre-ground coffee and features an automated rinse cycle for the milk frother.

Key moments

More key moments (3)

Video summaries and timestamps were taken from the videos with AI (Gemini); the video itself is the source.

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Gaggia Anima Prestige

At a glance

Strengths

Things to consider

Good for

May not suit

Good to know

Milk carafe

Drink menu

Grinder and customisation

Size

Maintenance

Water filter

Coffee quality (users)

Noise

Water tank build quality

UK availability

Price spread

Warranty

Model age

Power rating

Ease of use

Milk drinks (users)

Long-term faults and support

Missing level warnings

Grinder and customisation

Size

Maintenance

Water filter

Coffee quality (users)

Noise

Water tank build quality

UK availability

Price spread

Warranty

Model age

Power rating

Ease of use

Milk drinks (users)

Long-term faults and support

Missing level warnings

What do reviews say?

Store ratings

What buyers like

Common complaints

Video reviews and key moments

Review: Gaggia Anima Prestige Espresso Machine

Key moments

Anima Prestige Review - Gaggia Caffe TV

Key moments

Compare: Gaggia Anima, Anima Deluxe and Anima Prestige Espresso Machines

Key moments

Gaggia Anima Prestige Quick Start Guide

Key moments

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