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Bean to cup coffee machines
Siemens EQ500 integral connect TQ518GB3 bean to cup coffee machine in Dark inox, front view

Bean to cup coffee machines · TQ518GB3

Siemens EQ500 integral connect

TQ518GB3

The Siemens EQ500 integral connect (TQ518GB3) is a mid-range bean-to-cup machine with a 0.7 l milk container that goes in the fridge, a ceramic grinder, Home Connect app control and two-cup milk drinks at one touch.

15 bar1.9 L

Reviews 7

7 original reviews to read Good to know

On this page

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At a glance

The Siemens EQ500 integral connect (TQ518GB3) is a mid-range bean-to-cup machine with a 0.7 l milk container that goes in the fridge, a ceramic grinder, Home Connect app control and two-cup milk drinks at one touch. Owners consistently praise the taste and consistency of the coffee and find it easy to use. The most repeated criticism is that drinks can come out lukewarm even on the hottest setting. There are isolated complaints about upkeep and about drink handling when the beans run out. It suits people who mainly drink milk-based coffees and want app extras. Anyone who wants very hot drinks should think twice. Owner feedback specific to this model is limited, and no independent test or long-term reliability data was found.

Strengths

  • Owners consistently describe the coffee as tasty and consistent
  • Integrated 0.7 l milk container that can be stored in the fridge, with automatic milk-system cleaning and dishwasher-safe milk parts
  • Home Connect app control with extra drink options, plus OneTouch DoubleCup, a pot function and an adjustable 9-14 cm outlet
Show all (5)
  • Simple to use once set up, even for first-time bean-to-cup owners
  • Quiet Mark certified

Things to consider

  • Several owners find coffee and lattes not hot enough, even at the highest temperature setting
  • Reported flaw: if the beans run out mid-latte, the milk is wasted and the drink does not resume
  • Some upkeep demands: frequent drip tray emptying and enforced descaling
Show all (5)
  • Water filter cartridge reportedly not included in the box
  • No independent test or long-term reliability evidence for this model; one report of random switch-offs
Who is it for, and who is it not for?

Good for

  • Households that mostly drink lattes, cappuccinos and flat whites and want one-touch milk drinks, including two cups at once
  • Buyers who want app control and extra drink recipes

May not suit

  • People who want very hot coffee straight from the machine
  • Buyers who want minimal routine maintenance

See alternatives

Before you buy

Good to know

What the features mean in everyday use.

Milk system

It has an integrated milk system with a 0.70 l container, automatic milk-system rinse and dishwasher-safe milk container, nozzle and tube. Siemens says autoMilk Clean steam-cleans the milk system automatically.

Technical fact · See source
Show more (15)

Maintenance

One John Lewis owner found the upkeep demanding: the drip tray needed emptying every three or four drinks, and the machine locks out drinks when descaling is postponed.

User experience · See source

Reliability

One Amazon owner of the Dark Inox version reports the machine occasionally switching itself off when a drink is selected. No long-term reliability data or independent test of this model was found.

User experience · See source

UK price

On 29 October 2026 Siemens' own shop, Argos, John Lewis and Amazon.co.uk all listed it at £699.00, while Paul Davies listed it at £1,039.99. AO's listing is gone and Currys does not list it.

Technical fact · See source

Independent testing

Which? has a review page only for the sibling TQ513GB1 (paywalled), not for TQ518GB3. No independent UK lab test of this exact model was found.

Inference from the sources · See source

Applies to the model family

Show more (17)

Maintenance

One John Lewis owner found the upkeep demanding: the drip tray needed emptying every three or four drinks, and the machine locks out drinks when descaling is postponed.

User experience · See source

Reliability

One Amazon owner of the Dark Inox version reports the machine occasionally switching itself off when a drink is selected. No long-term reliability data or independent test of this model was found.

User experience · See source

UK price

On 29 October 2026 Siemens' own shop, Argos, John Lewis and Amazon.co.uk all listed it at £699.00, while Paul Davies listed it at £1,039.99. AO's listing is gone and Currys does not list it.

Technical fact · See source

Independent testing

Which? has a review page only for the sibling TQ513GB1 (paywalled), not for TQ518GB3. No independent UK lab test of this exact model was found.

Inference from the sources · See source

Applies to the model family

User experience

What do reviews say?

See the common points first, then read the original reviews yourself.

Summarised from the 9 reviews we read. A review can mention several points, so the theme counts can add up to more than 9.

Store ratings

John Lewis

7 ratings

7 reviews read

3.9 / 5

Amazon

Rating shared with other models at this store

8 reviews read

4.2 / 5

Each store’s rating and rating count are its own; ratings are not combined. “Read” is how many of that store’s reviews we read for the summary.

Go to the original reviews

Owners generally like the coffee's flavour, drink variety and convenient preparation, with particular praise for effortless lattes. Temperature divides opinion: some enjoy hot drinks, while others find coffee or milk drinks too cool. Less satisfied owners describe frequent cleaning interruptions, disappointing mug portions, a drink failing to resume after beans run out, or occasional abrupt shutdowns. The detailed temperature and bean-refill complaint appears in closely related accounts across stores, so it should not be treated as independent evidence of a widespread fault.

What buyers like

  • Coffee flavour or drink quality is praised.8 reviews
  • Controls or drink preparation are described as simple and convenient.5 reviews

Common complaints

  • Coffee or milk drinks are considered insufficiently hot.3 reviews
  • Frequent drip-tray emptying and descaling interrupt use.1 review
  • Preparation does not resume after beans run out; these accounts appear closely related rather than independent.2 reviews
  • The machine occasionally shuts off abruptly when a drink is selected.1 review
  • Operation feels complicated and the serving does not fill a mug.1 review
How was this summary made?

Summarised from 9 reviews. The summary is drawn from opinions that recur in the reviews read; each theme shows how many reviews mention it. These counts are not a rate and do not apply to every unit.

Python deduplicated author+date+text: 7 John Lewis API reviews and 2 explicitly Dark Inox Amazon reviews, giving 9 eligible texts. Six other UK Amazon texts were excluded: 4 other-model, 2 uncertain. No textless entries. ratings_total excludes Amazon's pooled total. Closely related cross-posted complaints count as separate dated entries, not independent evidence.

Show reviews (7 of 9)Read the texts as published by the store

7 original reviews can be listed on this page. The number of reviews analysed may differ.

  1. a*** 4/5 21 October 2025 John Lewis TQ518GB3 listing; syndicated from Siemens UK.

    More complicated that I thought Does not deliver a mug full

  2. C*** 4/5 10 May 2025 John Lewis TQ518GB3 listing; native John Lewis review.

    All in all very good. Decent choice of drinks and also the ability to add other drinks to the machine via the app, such as Cafe con Leche which is very good and hot. Lattes could be a little hotter but always best to use double walled cups….

  3. L*** 5/5 19 April 2025 John Lewis TQ518GB3 listing; native John Lewis review.

    Just what I was looking for, a machine that's simple to use with not too many options as I just drink lattes which this provides effortlessly. Really pleased with my purchase.

  4. m*** 3/5 6 March 2025 John Lewis TQ518GB3 listing; native John Lewis review.

    It makes a nice cup of coffee, simple to use, lovely! But it requires constant attention - the drip tray has to be emptied after every three or four drinks which is ridiculous, and then every couple of weeks it decides it needs descaling. If you decide to put-off the descaling the machine will simply lock you out and refuse to make you any drinks until you do. All in all, we regret buying it, but at least the coffee is nice...

  5. a*** 5/5 2 February 2025 John Lewis TQ518GB3 listing; syndicated from Siemens UK.

    I like the consistency, the only thing that changes is the flavour if I change the beans I use. Apart from that, I get whichever drink I request, in the size I've selected, and nothing has gone wrong so far.

  6. L*** 5/5 15 December 2024 John Lewis TQ518GB3 listing; native John Lewis review.

    I had 2 different beans to cup coffee machines but none of them made such tasty coffee like this machine does. It makes the perfect milk foam. The coffee is actually hot and not lukewarm like other coffee machines. Also tried a decaf coffee with ground coffee as it has the option to use ground coffee as well and it was delicious. The milk container can go straight into the fridge until your next coffee break! It's also very easy to clean. I hardly go out for coffee now as it tastes as great as in a coffee shop. Very happy with my it.

  7. M*** K*** 4/5 15 October 2025 Amazon dark-inox; review explicitly labelled Dark Inox.

    It's a great coffee machine and makes perfect drinks. Only 4 stars as occasionally once powered on, you press the drinks button you want and it shuts off. Not power down, just straight off! Which is rather annoying for an expensive machine.

Go to the store's reviews: Amazon

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What it has

Specifications

Technical information with its source.

Milk system
Integrated milk system with container Technical fact · siemens-home.bsh-group.com
Milk container capacity
0.70 l Technical fact · siemens-home.bsh-group.com
Colour
Dark inox (secondary colour: black) Technical fact · siemens-home.bsh-group.com
Pump pressure
15 bar Technical fact · siemens-home.bsh-group.com
Connection rating
1500 W Technical fact · siemens-home.bsh-group.com
Voltage
220-240 V Technical fact · siemens-home.bsh-group.com
Selection of beverages
Cappuccino, Caffe Crema, Espresso doppio, Espresso Macchiato, Espresso, milk foam, hot water, Coffee, Latte Macchiato, Ristretto Technical fact · siemens-home.bsh-group.com
One-touch milk drinks without moving the cup
Latte Macchiato, Cappuccino, Espresso Macchiato, Flat white, White coffee Technical fact · siemens-home.bsh-group.com
Show all specifications (36)
Individually adjustable parameters
Size, strength Technical fact · siemens-home.bsh-group.com
aromaDouble Shot function
Yes Technical fact · siemens-home.bsh-group.com
Grinding degree settings
6 (settings 1-6) Technical fact · siemens-home.bsh-group.com
Grinder material
Ceramic Technical fact · siemens-home.bsh-group.com
Funnel for ground coffee
Yes Technical fact · siemens-home.bsh-group.com
Display type
TFT touch display Technical fact · siemens-home.bsh-group.com
individualCoffee System
No Technical fact · siemens-home.bsh-group.com
Pot function
Yes Technical fact · siemens-home.bsh-group.com
Height-adjustable coffee outlet
9-14 cm Technical fact · siemens-home.bsh-group.com
Cup lighting
Yes Technical fact · siemens-home.bsh-group.com
Cup heater
On/off switchable Technical fact · siemens-home.bsh-group.com
OneTouch DoubleCup
Yes Technical fact · siemens-home.bsh-group.com
Number of bean containers
1 Technical fact · siemens-home.bsh-group.com
Bean container capacity
270 g Technical fact · siemens-home.bsh-group.com
superSilent
No Technical fact · siemens-home.bsh-group.com
Automatic cleaning
With tablet Technical fact · siemens-home.bsh-group.com
Descaling method
Descaling programme, Calc'n Clean Technical fact · siemens-home.bsh-group.com
Milk system rinse
Yes Technical fact · siemens-home.bsh-group.com
Removable brewing unit
Yes Technical fact · siemens-home.bsh-group.com
Dishwasher-safe parts
Drip plate, milk container, milk nozzle, milk tube, grounds container Technical fact · siemens-home.bsh-group.com
Water tank capacity
1.9 l Technical fact · siemens-home.bsh-group.com
Dimensions (H x W x D)
373 x 318 x 448 mm Technical fact · siemens-home.bsh-group.com
Weight
8.6 kg Technical fact · siemens-home.bsh-group.com
Power cord length
100 cm Technical fact · siemens-home.bsh-group.com
Home Connect
Yes - remote monitoring and control Technical fact · siemens-home.bsh-group.com
Extra drinks via app
Access to an additional 8 beverage options via Home Connect app Manufacturer's claim · amazon.co.uk
Country of origin
Slovenia Technical fact · amazon.co.uk
Guarantee
2 years (manufacturer) years Technical fact · argos.co.uk
Show all specifications (36)
Connection rating
1500 W Technical fact · siemens-home.bsh-group.com
Voltage
220-240 V Technical fact · siemens-home.bsh-group.com
Selection of beverages
Cappuccino, Caffe Crema, Espresso doppio, Espresso Macchiato, Espresso, milk foam, hot water, Coffee, Latte Macchiato, Ristretto Technical fact · siemens-home.bsh-group.com
One-touch milk drinks without moving the cup
Latte Macchiato, Cappuccino, Espresso Macchiato, Flat white, White coffee Technical fact · siemens-home.bsh-group.com
Individually adjustable parameters
Size, strength Technical fact · siemens-home.bsh-group.com
aromaDouble Shot function
Yes Technical fact · siemens-home.bsh-group.com
Grinding degree settings
6 (settings 1-6) Technical fact · siemens-home.bsh-group.com
Grinder material
Ceramic Technical fact · siemens-home.bsh-group.com
Funnel for ground coffee
Yes Technical fact · siemens-home.bsh-group.com
Display type
TFT touch display Technical fact · siemens-home.bsh-group.com
individualCoffee System
No Technical fact · siemens-home.bsh-group.com
Pot function
Yes Technical fact · siemens-home.bsh-group.com
Height-adjustable coffee outlet
9-14 cm Technical fact · siemens-home.bsh-group.com
Cup lighting
Yes Technical fact · siemens-home.bsh-group.com
Cup heater
On/off switchable Technical fact · siemens-home.bsh-group.com
OneTouch DoubleCup
Yes Technical fact · siemens-home.bsh-group.com
Number of bean containers
1 Technical fact · siemens-home.bsh-group.com
Bean container capacity
270 g Technical fact · siemens-home.bsh-group.com
superSilent
No Technical fact · siemens-home.bsh-group.com
Automatic cleaning
With tablet Technical fact · siemens-home.bsh-group.com
Descaling method
Descaling programme, Calc'n Clean Technical fact · siemens-home.bsh-group.com
Milk system rinse
Yes Technical fact · siemens-home.bsh-group.com
Removable brewing unit
Yes Technical fact · siemens-home.bsh-group.com
Dishwasher-safe parts
Drip plate, milk container, milk nozzle, milk tube, grounds container Technical fact · siemens-home.bsh-group.com
Water tank capacity
1.9 l Technical fact · siemens-home.bsh-group.com
Dimensions (H x W x D)
373 x 318 x 448 mm Technical fact · siemens-home.bsh-group.com
Weight
8.6 kg Technical fact · siemens-home.bsh-group.com
Power cord length
100 cm Technical fact · siemens-home.bsh-group.com
Home Connect
Yes - remote monitoring and control Technical fact · siemens-home.bsh-group.com
Extra drinks via app
Access to an additional 8 beverage options via Home Connect app Manufacturer's claim · amazon.co.uk
Country of origin
Slovenia Technical fact · amazon.co.uk
Guarantee
2 years (manufacturer) years Technical fact · argos.co.uk

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This page is compiled from manufacturer, store, review and video sources; every piece of information links to the source it was read from. Technical values are as stated by the manufacturer or store; user experiences are summarised from the reviews read and do not apply to every unit. We do not test products ourselves.