Pod coffee machines
Sage Creatista Plus in Brushed Stainless Steel

Pod coffee machines · BNE800

Sage Creatista Plus

BNE800

The Sage Creatista Plus is a Nespresso Original pod machine with a proper automatic steam wand.

1.5 L19 bar

24 original reviews to read 4 video summaries Good to know

Start your decision here

At a glance

The Sage Creatista Plus is a Nespresso Original pod machine with a proper automatic steam wand. You get café-style milk drinks with 8 texture levels and 11 temperature settings, a 3-second heat-up and simple dial-and-screen controls, in a compact, premium-looking body. Owners consistently praise the coffee and milk quality and how easy it is to live with day to day. The big caveat is reliability. Many owners report the steam wand or frother failing, sometimes repeatedly, along with leaks and lifespans of only a few years. Regular wand cleaning and descaling appear to matter a lot, and repairs go through Nespresso. It suits milk-drink lovers who want convenience and will maintain the machine carefully. Buyers who need long-term dependability, Vertuo pods or a hands-on espresso experience should look elsewhere. No independent long-term reliability data is public.

Strengths

  • Automatic steam wand with 8 texture levels and 11 milk temperatures produces café-style microfoam that owners rate highly
  • Easy to use, with guided cleaning and descaling and a self-purging wand
  • Fast ThermoJet heat-up, a large 1.5 L tank and a compact, premium-looking design

Things to consider

  • Frequent owner reports of steam wand / frother failures, sometimes recurring after repair
  • Some reports of leaks and of machines failing after a few years, which many owners feel undermines its value
  • Takes only Nespresso Original pods; reviewers note it has been superseded by newer models
Show all (4)
  • Published dimensions, power and cable length vary between sources
Who is it for, and who is it not for?

Good for

  • Milk-drink lovers (flat whites, lattes, cappuccinos) who want café-style foam without barista skills
  • Owners willing to clean the wand tip often and descale regularly

May not suit

  • Buyers who prioritise long-term reliability over milk quality
  • People who want Vertuo pods or freshly ground beans

See alternatives

Before you buy

Good to know

What the features mean in everyday use.

Show more (13)

UK colours and availability

Sage UK lists five colours: Brushed Stainless Steel, Black Truffle, Damson Blue, Smoked Hickory and Sea Salt. Only Brushed Stainless Steel and Black Truffle were in stock at the check. Lakeland lists Damson Blue as discontinued, and Argos does not list the machine.

Technical fact · See source

Applies to the model family

Steam wand reliability

The most common complaint is the steam wand or milk frother failing. Owners report it stops frothing, gives lukewarm milk, whistles or shows an 'attach steam tip' error, often within or just after the warranty period. Some say the fault returned after repair.

User experience · See source

Expert hands-on review

Livingetc rated it beginner friendly with adjustable milk temperatures and a small footprint. Its drawbacks were a drip tray that is difficult to remove, being superseded by newer Nespresso models, and accepting only Original Line pods.

User experience · See source

Spec inconsistencies

Published power, dimensions, weight and cable length differ between Sage and UK retailers (e.g. 1500 W on Sage versus 1600 W at John Lewis and Lakeland).

Technical fact · See source
Show more (15)

UK colours and availability

Sage UK lists five colours: Brushed Stainless Steel, Black Truffle, Damson Blue, Smoked Hickory and Sea Salt. Only Brushed Stainless Steel and Black Truffle were in stock at the check. Lakeland lists Damson Blue as discontinued, and Argos does not list the machine.

Technical fact · See source

Applies to the model family

Steam wand reliability

The most common complaint is the steam wand or milk frother failing. Owners report it stops frothing, gives lukewarm milk, whistles or shows an 'attach steam tip' error, often within or just after the warranty period. Some say the fault returned after repair.

User experience · See source

Expert hands-on review

Livingetc rated it beginner friendly with adjustable milk temperatures and a small footprint. Its drawbacks were a drip tray that is difficult to remove, being superseded by newer Nespresso models, and accepting only Original Line pods.

User experience · See source

Spec inconsistencies

Published power, dimensions, weight and cable length differ between Sage and UK retailers (e.g. 1500 W on Sage versus 1600 W at John Lewis and Lakeland).

Technical fact · See source

User experience

What do reviews say?

See the common points first, then read the original reviews yourself.

Summarised from the 74 reviews we read. A review can mention several points, so the theme counts can add up to more than 74.

Store ratings

John Lewis

517 ratings

60 reviews read

4.1 / 5

Amazon

Black Truffle · 2780 ratings

14 reviews read

4.5 / 5

Currys

Rating shared with other models at this store

4.8 / 5

sageappliances.com

115 ratings

4 / 5

Each store’s rating and rating count are its own; ratings are not combined. “Read” is how many of that store’s reviews we read for the summary.

Go to the original reviews

Owners who are happy with the Creatista Plus praise café-quality coffee and silky, adjustable milk from the automatic steam wand. They also like how easy it is to use and clean, and its compact, premium look. The dominant complaint is reliability. Many owners describe the steam wand or frother failing (no froth, lukewarm milk, whistling or an 'attach steam tip' error), sometimes again after a warranty repair. Others report leaks from the base or during descaling, and machines dying after a few years, which leads them to call it poor value. A smaller group of long-term owners report years of trouble-free use and credit regular wand cleaning and descaling. A few find the milk not hot enough until the settings are changed, or the machine slightly noisy.

What buyers like

  • Coffee tastes café-quality, with good crema44 reviews
  • Easy to use, with simple cleaning and descaling prompts26 reviews
  • Milk frothing is excellent, with adjustable texture and temperature17 reviews
  • Attractive, compact design with a large water tank18 reviews
  • Very fast heat-up4 reviews

Common complaints

  • Machine broke down or had a short lifespan31 reviews
  • Steam wand or milk frother fault, including an 'attach steam tip' error and repeat faults after repair21 reviews
  • Too expensive given the reliability16 reviews
  • Water leaks from the base or during descaling8 reviews
  • Repair hassle or out-of-warranty repair costs8 reviews
  • Milk or coffee not hot enough4 reviews
  • Somewhat noisy pump and steam wand2 reviews
How was this summary made?

Summarised from 74 reviews; 1 reviews about delivery, packaging or the seller were left out. The summary is drawn from opinions that recur in the reviews read; each theme shows how many reviews mention it. These counts are not a rate and do not apply to every unit.

74 unique text reviews: 60 from the John Lewis API (pages 1–3, newest first, de-duplicated by author+date+text) and 14 from the Amazon UK product page (repeated block counted once; 5 non-UK, 1 undated). No rating-only entries; 1 seller-service review excluded. Themes hand-tallied per store. ratings_total = John Lewis 517 + Amazon 2,780.

Show reviews (24 of 74)Read the texts as published by the store

24 original reviews can be listed on this page. The number of reviews analysed may differ.

  1. P*** 2/5 16 October 2026 John Lewis

    I really like how the machine works, but seems to have this inbuilt 'attach steam tip' error which virtually makes the machine worthless. So if you want to use it for more than 2 years (after warranty) you may well be unlucky. Sage really need to sort this design fault out.

  2. M*** D*** S*** G*** S*** 5/5 1 October 2026 Amazon Colour Name: Silver

    Absolutelty love this SAGE Nespresso machine. It has an excellnt range of coffes, is simple to use and intuative to descale. Expensive, YES. Worth it, YES. Would I buy again, YES

  3. S*** 1/5 20 September 2026 John Lewis

    This is the best cappuccino maker hands down and I prefer my Nespresso Creatista coffee to any coffee shop....my friends come round just for a cuppa!....but... The faults on this machine are wild. It spends more time being repaired than on my kitchen counter. The milk frother is a known fault and even if you are careful to descale…

  4. B*** No rating 17 August 2026 John Lewis

    I have had 3 Nespresso machines in 23 years, I only purchased this one in January 2026. The milk frother is terrible it is constantly clogged despite following directions on how to clean it. The milk seems to come out the same despite it being on different coffee/milk options. It's a very poor replacement. Sorry I spent the money.

  5. B*** B*** 1/5 17 August 2026 Amazon Colour Name: Silver

    I had this machine for about a year. In that time I found it made great coffee and milk. But as time went on, the milk stopped frothing long before the machine suggested cleaning it. So I started cleaning it sooner than it said to, and this helped. The bigger problem was when I needed to do a full clean of the machine. … However the second time, I noticed the water wasn’t coming through properly. It then started to overflow and flooded a pool of a water all over my kitchen work surface. … It makes me think there’s a design flaw as there’s other reviews saying the same thing.

  6. G*** 4/5 27 June 2026 John Lewis

    the coffee out of this coffee machine is simply amazing, however after 6 months of use almost every day and looked after, the milk frother stopped working. got a replacement like for like so im very happy. the machine its so compact and easy to use

  7. I*** P*** 3/5 13 May 2026 John Lewis

    I have had two of these machines and although they work well they don't last. I only make 2 pods a day and heat milk. The first failed after 4 years and the second has failed after 3 years. I am not getting another as they are very expensive but don't last.

  8. B*** 5/5 21 January 2026 John Lewis

    Having two coffee addicts in the house is expensive when you add up coffee shop visits. We decided on this pod machine for quick and relatively faff free deepening. It produces wonderful rich drinks to your exact requirements…..you can even change the temperature of the milk. …

  9. C*** 5/5 17 January 2026 John Lewis

    This is a replacement for the same machine , unfortunately the wand went on my last one but it was over 7 years old, the new one is just as good as the previous one, easy to use and makes a lovely cup! …

  10. D*** 5/5 8 January 2026 Amazon Colour Name: Silver

    Set up was very straightforward. Its compact, looks good, requires little maintenance. … The milk heater/frother is excellent and sounds exactly like the coffee shop barista machines. The end product, once you've played around and found the strength you want, is excellent. Well worth buying. … It's ever so slightly noisier than I thought it would be.

  11. S*** No rating 7 January 2026 John Lewis

    After 5 years of producing an average of 3 cups a day at most, our machine has died. Googled average life span and 5 - 10 years max. Probably more like 5. And I was meticulous with the maintenance and descaling. Will not be replacing with another Sage. Trying the DeLonghi model.

  12. R*** 1/5 27 September 2025 Amazon Reviewed in Italy; Colour Name: Silver

    great machine until it goes wrong. It’s the 2nd machine we have bought & after almost 2 years we have the same problem as we had with the 1st machine. Half the water falls into the capsule holder. Even with the extra guarantee, nobody wants to accept responsibility (Amazon or NESPRESSO) …

  13. G*** 3/5 17 July 2025 John Lewis Black body with stainless front

    I am less impressed than I had hoped. I see my model has now been upgraded with a sloping top which is easier to read and navigate while eliminating the button for coffee choices. When a coffee is drawn the spigot drips for a number of seconds instead of stopping dead. The photo you show is the all stainless steel machine. Mine has the black body with the stainless front. It looks nice but feels somewhat cheap. A disappointment.

  14. D*** 1/5 30 May 2025 John Lewis

    We loved this machine. It did make great coffee. We brought the machine in November 2023. It has not had excessive use and we have maintained it well. However, the steam wand has now failed. I would agree with other similar reviews. Looks great, great coffee but not worth the money as I would have expected it to last much longer than it has.

  15. S*** 5/5 14 March 2025 John Lewis

    I have had this coffee machine for 3 + years and had no problem what so ever ; with wand or leaking from base. I live in Scotland with no limescale issue , so did wonder ??

  16. I*** 3/5 4 February 2025 John Lewis

    We've had two of these machines now. Still currently using the second one but it has all the same problems as the first one. Intermittently leaking water from the bottom, lukewarm milk frothing, constant messages to clean the steam wand even after cleaning … All of these problems come and go, every day is different and when it produces a great cup of coffee it is a joy. … It's a diva of a machine!

  17. C*** 5/5 6 January 2025 John Lewis

    Had a Sage Creatista+ for just over two years. It is fantastic. We use Aldi's own branded pods at 17p each as well as Lor, Starbucks, and Waitrose decaf pods, which are a little more at 27p each, but every one produces a good crema layer. … Flat white and latte settings produce perfect milk frothed by the milk wand, automatically controlled by the temperature sensor. Thoroughly recommend this machine.

  18. B*** 2/5 5 January 2025 John Lewis

    Lovely looking machine and really pleased until the frother started to fail intermittently. Returned for repair twice and the problem is now worse than ever. Luke warm milk despite being set to very hot and hardly any froth. Very disappointing for such an expensive machine.

  19. K*** 4/5 31 December 2024 John Lewis

    Bought my Creatista Plus a couple of months ago and very pleased with the results of various coffee types. So quick to use and found I can easily make around 4 cups of coffee in the time it would take a kettle to boil. Found the milk steamer works well, cleans itself after each use and is easily cleanable at the end of the day to ensure longevity. My only issue is with the 3 pin plug provided which is extremely difficult to remove from the socket due to its shape. …

  20. C*** 5/5 26 November 2024 John Lewis

    We've owned our Creatista for over four years now and use it for about 6 cups of coffee per day, since we bought it (new). It performs flawlessly, much better than the other branded ones I owned previously. Never had any leaks on the machine. The de-scaling cycle which you must do about every 6 months works really well. … I use jug filtered water to fill the chamber as we are in a very hard water area. … Definitely excellent value IMHO.

  21. G*** 4/5 16 August 2023 Amazon Colour Name: Silver

    … The milk steamer wand on this machine means better control over the temperature and texture of the milk … Update: While I still really like this machine, it's ease of use and various options it has. The milk frother has been very inconsistent at texturising the milk. This can be because the wand needs a clean, but even when freshly cleaned the coffees made after the first one are often nowhere near as textured and are just hot milk. Very frustrating. I've had the machine repaired and it was better for a few weeks, then, sadly it went back to having the same issues. …

  22. P*** L*** 5/5 16 October 2020 Amazon Colour Name: Silver

    … As someone who deals with coffee machines in my job I would say the quality of the drinks is very good. Espresso shots are very smooth with a good crema. Milk foam is smooth with plenty of volume. It also very quick. … One thing to be aware of is that if the machine detects that the nozzle is even partially blocked it will abort the drink preparation. You can avoid this by cleaning and/or purging the wand after period of non use.

  23. S*** 5/5 25 April 2020 Amazon Colour Name: Silver

    This machine produces coffee shop quality coffee at home - the milk is amazing, I used to drink lattes but after getting this machine now drink a flat white. The milk is dense and amazing. You can choose the heat of the milk, the amount of milk you want and how you want it frothed … The milk wand purges itself after every use so the only thing you need to do is wipe it down and remove the milk before it does that.

  24. I*** R*** J*** 5/5 11 February 2020 Amazon Colour Name: Silver

    After a couple of months of solid use, I have to say that this is very impressive. … Firstly, the machine looks incredible, and it feels like a solidly made piece of equipment with a comforting weight to it. … Its is brushed stainless steel, so it will show finger marks and splashes … It will tell you when it is time to clean the steam wand … making about 5 or 6 cups a day, it works out to be every week that I need to clean it.

See it in use

Video reviews and key moments

Read the summaries; tap a moment to watch the video from that second.

4 videos · Timestamped summary

YouTube · Review

Sage Creatista Plus Review - Best Nespresso Machine For Milkies?

The Sage Creatista Plus is a premium Nespresso Original pod machine designed with Breville's ThermoJet heating system and an automatic microfoam milk wand. It delivers superb milk texturing and temperature customisation in seconds, making it ideal for lovers of milky coffee drinks. However, it lacks a manual steaming option and doesn't feature the dedicated hot water spout found on the more expensive Pro model.

YouTube · Review

Nespresso Sage Creatista Plus Review

The Nespresso Creatista Plus is an espresso machine that offers extensive customization over water temperature, volume, and milk froth levels. However, it requires more manual effort and cleaning after each use, and some of the plastic components feel flimsy given its premium price point. It is well-suited to coffee lovers who want to invest time into crafting their beverage rather than those looking for a simple one-touch machine.

YouTube · Review

Nespresso Sage Creatista Plus Machine Review

The Sage Creatista Plus is an easy-to-use, high-end Nespresso pod coffee machine capable of brewing and automatically texturing milk in around two minutes. While £500 is relatively expensive for what is essentially a basic machine, it delivers good coffee and milk texture. It is particularly recommended for offices or users wanting quick and convenient drinks without barista skills.

YouTube · Review

Breville Nespresso BNE800BSS Creatista Plus Espresso Machine Review

The reviewer evaluates this Nespresso machine after more than two years of regular use, praising its charming retro design and sturdy stainless steel build. It brews espresso quickly with rich crema and includes an automatic steam wand that produces creamy frothed milk. Overall, it is highly recommended as an easy-to-maintain and budget-friendly alternative to coffee shops.

Video summaries and timestamps were taken from the videos with AI (Gemini); the video itself is the source.

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  • Sage Nespresso Creatista Pro SNE900BSS: Higher-priced sibling in the same Creatista range, sold next to the Plus at Currys and Amazon UK.

What it has

Specifications

Technical information with its source.

Capsule system
Nespresso Original capsules Technical fact · pricespy.co.uk
Power
1500 W Technical fact · sageappliances.com
Voltage
220–240 V Technical fact · sageappliances.com
Pump pressure
19 bar Technical fact · sageappliances.com
Heating system
ThermoJet heating element Technical fact · sageappliances.com
Heat-up time
3 s Manufacturer's claim · sageappliances.com
Water tank
1.5 L, removable L Technical fact · sageappliances.com
Used capsule container
12 used capsules Technical fact · sageappliances.com
Show all specifications (26)
Programmable cup sizes
3 programmable sizes: 25, 40 and 110 ml ml Technical fact · sageappliances.com
Milk system
Automatic steam wand with auto-purge; milk is frothed in the jug Technical fact · sageappliances.com
Milk texture levels
8 Technical fact · sageappliances.com
Milk temperature settings
11 Technical fact · sageappliances.com
Milk jug
Stainless steel milk jug, 480 ml ml Technical fact · sageappliances.com
Drink recipes
Ristretto, Espresso, Lungo, Caffe Latte, Cappuccino, Latte Macchiato (retailers also list Flat White and hot milk) Technical fact · sageappliances.com
Water hardness setting
Programmable water hardness Technical fact · sageappliances.com
Power-save mode
Auto-off after 9 minutes min Technical fact · sageappliances.com
User interface
Digital colour display with selection dial Technical fact · sageappliances.com
Drip tray
Removable tray with full indicator Technical fact · sageappliances.com
Cleaning and descaling
Cleaning, rinsing and descaling programmes Technical fact · currys.co.uk
Dishwasher-safe parts
Drip tray, water reservoir, milk jug Technical fact · currys.co.uk
Dimensions (as listed W x D x H)
40.8 x 17.1 x 31 cm Technical fact · sageappliances.com
Weight
5.2 kg Technical fact · sageappliances.com
Construction material
Stainless steel finish (colour finishes on other variants) Technical fact · sageappliances.com
Included accessories
Stainless steel milk jug and tasting box of Nespresso capsules Technical fact · sageappliances.com
Country of origin
China Technical fact · johnlewis.com
Warranty
2-year repair or replacement warranty, handled directly by Nespresso Manufacturer's claim · sageappliances.com
Show all specifications (26)
Heating system
ThermoJet heating element Technical fact · sageappliances.com
Heat-up time
3 s Manufacturer's claim · sageappliances.com
Water tank
1.5 L, removable L Technical fact · sageappliances.com
Used capsule container
12 used capsules Technical fact · sageappliances.com
Programmable cup sizes
3 programmable sizes: 25, 40 and 110 ml ml Technical fact · sageappliances.com
Milk system
Automatic steam wand with auto-purge; milk is frothed in the jug Technical fact · sageappliances.com
Milk texture levels
8 Technical fact · sageappliances.com
Milk temperature settings
11 Technical fact · sageappliances.com
Milk jug
Stainless steel milk jug, 480 ml ml Technical fact · sageappliances.com
Drink recipes
Ristretto, Espresso, Lungo, Caffe Latte, Cappuccino, Latte Macchiato (retailers also list Flat White and hot milk) Technical fact · sageappliances.com
Water hardness setting
Programmable water hardness Technical fact · sageappliances.com
Power-save mode
Auto-off after 9 minutes min Technical fact · sageappliances.com
User interface
Digital colour display with selection dial Technical fact · sageappliances.com
Drip tray
Removable tray with full indicator Technical fact · sageappliances.com
Cleaning and descaling
Cleaning, rinsing and descaling programmes Technical fact · currys.co.uk
Dishwasher-safe parts
Drip tray, water reservoir, milk jug Technical fact · currys.co.uk
Dimensions (as listed W x D x H)
40.8 x 17.1 x 31 cm Technical fact · sageappliances.com
Weight
5.2 kg Technical fact · sageappliances.com
Construction material
Stainless steel finish (colour finishes on other variants) Technical fact · sageappliances.com
Included accessories
Stainless steel milk jug and tasting box of Nespresso capsules Technical fact · sageappliances.com
Country of origin
China Technical fact · johnlewis.com
Warranty
2-year repair or replacement warranty, handled directly by Nespresso Manufacturer's claim · sageappliances.com

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How we evaluate, and the limits

This page is compiled from manufacturer, store, review and video sources; every piece of information links to the source it was read from. Technical values are as stated by the manufacturer or store; user experiences are summarised from the reviews read and do not apply to every unit. We do not test products ourselves.