Heat-up and cup sizes
Nespresso claims a 3-second heat-up and 7 cup sizes from 25 ml ristretto to a 535 ml carafe.
KrupsPod coffee machines · XN9408G0
Krups Vertuo Up
XN9408G0
The Krups Vertuo Up (XN9408G0) is a slim Nespresso Vertuo pod machine.
1.4 L
25 original reviews to read 4 video summaries Good to know
Start your decision here
At a glance
The Krups Vertuo Up (XN9408G0) is a slim Nespresso Vertuo pod machine. It takes Vertuo capsules only and has no milk frother. It heats up in about three seconds, brews seven cup sizes and adds a dedicated button for iced or milky Coffee Creations, with app control over Wi-Fi. Owners mainly praise the coffee's taste, crema and heat, the narrow design and the simple one-button use. The common drawbacks are brewing noise, wet coffee dregs in the used-pod container (with a few leak reports), and pods that cost more and are harder to find than generic capsules. It is also 49 cm deep with the tank behind. It suits people who want quick, consistent black or iced coffee from a narrow machine and are happy to buy Nespresso pods online. Long-term reliability is not yet established for this 2026 model.
Strengths
- Coffee quality: owners repeatedly praise the rich taste, crema and hot coffee.
- Quick start and wide choice: 3-second heat-up and seven cup sizes from ristretto to carafe.
- A dedicated Coffee Creations button makes iced and milk-based drinks easy, and reviewers rate it well.
Show all (4)
- Only 12 cm wide, with a tank that can sit behind or beside the machine; owners like the look and the easy operation.
Things to consider
- Several owners report coffee dregs or water in the used-pod container, messy emptying or leaks.
- Noticeably noisy while brewing, according to T3 and many owners.
- Takes Vertuo capsules only; pods are pricier than generic capsules and seldom sold in supermarkets.
Show all (6)
- No milk frother; milk drinks need an extra Aeroccino or similar.
- 49 cm deep with the tank at the back; some owners found it long for their worktop or the cable short.
- Setup relies on the Nespresso app and Wi-Fi, which some found fiddly; a few early units failed.
Who is it for, and who is it not for?
Good for
- Households wanting fast, consistent espresso to mug-sized black coffee and iced coffee with minimal effort.
- Narrow worktop spaces where width matters more than depth.
May not suit
- Anyone wanting cheap or supermarket-bought capsules, or the option to use ground coffee.
- People who want built-in milk frothing.
- Noise-sensitive early risers.
Before you buy
Good to know
What the features mean in everyday use.
Footprint
The machine is only 12 cm wide but 49 cm deep with the 1.4 L tank behind it. Moving the tank to the side makes it 22 cm wide and 39 cm deep.
Milk
There is no milk frother or steam wand. Milk drinks need a separate frother such as the Aeroccino, which Nespresso sells as a bundle.
Iced coffee mode
A dedicated Coffee Creations button brews a concentrated coffee for iced or milky drinks. T3's tester found it kept the depth of flavour without bitterness, and several owners praise the iced coffee.
Show more (9)
Coffee quality
Coffee taste is the most common praise across UK retailers. Owners mention rich crema and coffee-shop flavour, and several say the coffee comes out hotter than on earlier Nespresso machines.
User experience · See source
Design and ease of use
Owners often praise the slim, stylish design and easy one-button operation. Several say the front-access used-pod drawer is easier than on older Vertuo machines.
User experience · See source
Wet used-pod container and leaks
Several owners report coffee dregs or water collecting in the used-pod container and drip tray, making emptying messy. A few report outright leaks and returned the machine. Most of these complaints are from John Lewis buyers.
Noise
Noise during brewing is a recurring complaint. T3 found it louder than previous versions, though some owners describe it as quiet.
Pod cost and availability
The machine takes only Vertuo capsules. Owners and T3 note the pods are relatively costly, have no generic alternatives and are rarely found in supermarkets, so most buyers order online from Nespresso.
Early faults
A small number of owners report units that were faulty on arrival or stopped working within weeks. The sample is too small to judge reliability.
App and setup
Setup involves the Nespresso Smart app and Wi-Fi. Some owners found it fiddly or had connection or password errors, while others value app control of temperature and cup size.
Size in small kitchens
A few owners found the machine long for their worktop, the power cable short, or the lever awkward under wall cupboards, needing it pulled forward to use.
Review base
Much of the visible praise comes from incentivised testers: Home Tester Club reviews at Argos and Currys, and Nespresso-syndicated incentivised reviews at John Lewis. Organic buyer reviews contain proportionally more complaints about mess and leaks.
Show more (11)
Milk
There is no milk frother or steam wand. Milk drinks need a separate frother such as the Aeroccino, which Nespresso sells as a bundle.
Iced coffee mode
A dedicated Coffee Creations button brews a concentrated coffee for iced or milky drinks. T3's tester found it kept the depth of flavour without bitterness, and several owners praise the iced coffee.
Coffee quality
Coffee taste is the most common praise across UK retailers. Owners mention rich crema and coffee-shop flavour, and several say the coffee comes out hotter than on earlier Nespresso machines.
User experience · See source
Design and ease of use
Owners often praise the slim, stylish design and easy one-button operation. Several say the front-access used-pod drawer is easier than on older Vertuo machines.
User experience · See source
Wet used-pod container and leaks
Several owners report coffee dregs or water collecting in the used-pod container and drip tray, making emptying messy. A few report outright leaks and returned the machine. Most of these complaints are from John Lewis buyers.
Noise
Noise during brewing is a recurring complaint. T3 found it louder than previous versions, though some owners describe it as quiet.
Pod cost and availability
The machine takes only Vertuo capsules. Owners and T3 note the pods are relatively costly, have no generic alternatives and are rarely found in supermarkets, so most buyers order online from Nespresso.
Early faults
A small number of owners report units that were faulty on arrival or stopped working within weeks. The sample is too small to judge reliability.
App and setup
Setup involves the Nespresso Smart app and Wi-Fi. Some owners found it fiddly or had connection or password errors, while others value app control of temperature and cup size.
Size in small kitchens
A few owners found the machine long for their worktop, the power cable short, or the lever awkward under wall cupboards, needing it pulled forward to use.
Review base
Much of the visible praise comes from incentivised testers: Home Tester Club reviews at Argos and Currys, and Nespresso-syndicated incentivised reviews at John Lewis. Organic buyer reviews contain proportionally more complaints about mess and leaks.
User experience
What do reviews say?
See the common points first, then read the original reviews yourself.
Summarised from the 183 reviews we read. A review can mention several points, so the theme counts can add up to more than 183.
Owners mostly praise the coffee itself: rich, smooth, with good crema and served hotter than older Nespresso machines. They also like the slim look, the quick start and the simple one-button use. The iced Coffee Creations button and app control of cup size and temperature are popular extras. The main complaints are noise while brewing, and coffee dregs or water collecting in the used-pod container, which makes emptying messy. A handful of buyers had leaks or units that failed early. Many find Vertuo pods expensive and hard to buy outside Nespresso, and some say the machine is long for small worktops or fiddly to set up through the app. Much of the most enthusiastic feedback comes from free-trial testers.
What buyers like
- Coffee tastes rich and smooth, with good crema, and comes out hot46 reviews
- Slim, stylish design that suits small kitchens33 reviews
- Easy to use and clean31 reviews
- Iced coffee / Coffee Creations mode works well14 reviews
- App control of cup size and temperature is useful12 reviews
- Heats up very quickly8 reviews
- Quieter than other pod machines7 reviews
Common complaints
- Pods are expensive and hard to find in supermarkets23 reviews
- Noisy while brewing11 reviews
- Coffee dregs or water in the used-pod container, messy emptying or leaks10 reviews
- Long or bulky on the worktop, or the cable is short6 reviews
- Fiddly app or Wi-Fi setup, or connection errors4 reviews
- Unit faulty on arrival or stopped working within weeks3 reviews
- Coffee not as good as an older Nespresso model2 reviews
How was this summary made?
Summarised from 183 reviews; 1 reviews about delivery, packaging or the seller were left out. The summary is drawn from opinions that recur in the reviews read; each theme shows how many reviews mention it. These counts are not a rate and do not apply to every unit.
Unique text reviews: John Lewis 24 (all, via API), Amazon UK 8, Argos 10 newest (9 also in Feefo, 1 unique), Currys/Feefo 150 (both pages, pooled with Ocean Blue); total 183. Feefo themes are keyword counts; others counted by hand. Excluded: 1 promotion-only review, 2 rating-only and 1 'Test' Feefo entries. Ratings totals overlap: the same tester reviews appear at Argos and Currys.
Show reviews (25 of 183)Read the texts as published by the store
25 original reviews can be listed on this page. The number of reviews analysed may differ.
Filter and sort
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A*** 1/5 3 October 2026 John Lewis Black
I bought this machine 2 weeks ago to replace my last machine. This one is awful. Every time I empty the used pods the containers are full of dregs of coffee. Today as I was emptying them it dripped coffee all over me. I really don't like the machine at all. I never had this problem with my old machine. I wish I'd never bought it!
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Customer 3/5 20 October 2026 Argos Black
A bit disappointed that capsules to go with the machine cannot be bought at our local supermarket and this was not explained.
-
Customer 3/5 1 October 2026 Currys Ocean Blue listing (XN9404G0)
Makes a worse cup than previous models.
-
w*** t*** 5/5 25 September 2026 Amazon Ink Black
Nespresso vertuo UP coffee machine is a delight to use. It is well made and has an excellent appearance.The coffee it produces is hot of which I am a great fan. I upgraded from the Nespresso Next machine which was good but the operation of opening the pushing lever lid was for me a bit difficult. On the UP machine it is straight forward in that you only need to lift a flap. …
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Customer 1/5 9 September 2026 Currys Ocean Blue listing (XN9404G0)
We have had a range of nespresso virtuo machines over the years and they have been great but the two up machines we’ve had have stopped working within a very short while. We’ve followed all the procedures outlined by nespresso but it has not fixed the fault😢 The latest machine, has stopped working within three weeks of purchase so I shall return it and go back to another style nespresso machine………… the coffee when the machine does work is great though!!!!!!
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Customer 3/5 9 September 2026 Currys Ocean Blue listing (XN9404G0)
Coffee quality does not equal my basic model. Frustrating “failure” by iPhone control of machine claiming invalid password etc which was not valid as I have communicating with Nespresso fault free for years.
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T*** 5/5 20 July 2026 Amazon Ink Black
Love the Nespresso Vertuo Up! Fast, easy to use, sleek design, and consistently great-tasting coffee with rich crema. Perfect for quick mornings and a variety of cup sizes. Highly recommend!
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B*** 1/5 17 June 2026 John Lewis Black
Tried to set up this new machine today and it leaks!
-
R*** 5/5 13 June 2026 John Lewis Black
Easy to use & makes a lovely Nespresso coffee. The Coffee Creations mode is a good feature.
-
k*** 5/5 13 June 2026 John Lewis Black
Upgraded to new machine. Very stylish and great product came with free mug and selection of coffees.
-
N*** 1/5 9 June 2026 John Lewis Black
Sending this back - it leaks constantly. The water tank seal is not perfect, so removing it to top up the water always results in *some* water on the worktop. However, the real problem is internal - when I went to empty out the used pods after finding a much larger pool of water this morning, they were swimming. Not fit for purpose.
-
D*** 1/5 24 May 2026 John Lewis Black
I bought this to replace my last machine but it's highly disappointing. The functionality of emptying the used capsules is messy and water is in all 3 compartments. Makes cleaning it a real chore. Wish I hadn't bothered.
-
S*** 5/5 23 May 2026 John Lewis Black; syndicated from Nespresso UK
Love this machine!! I've had my old one for 6 years and this is clearly improved. So quiet, faster, and more sleek looking. The cost of pods lets it down as you can only purchase directly but the coffee is much superior!
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J*** 5/5 21 May 2026 Argos Home Tester Club review
I have been trying the Nespresso coffee machine for a couple weeks now. I am very very impressed. It is very thin in size so could work with kitchens with less counter space. The machine itself is very quiet unlike many other pod coffee machines. The coffee machine brews very delicious coffee and the range of types of pods you can get is great. It has an iced coffee mode also which is perfect for this weather
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O*** 4/5 21 May 2026 Argos Home Tester Club review
Pros: the drinks are very good quality, the machine looks nice, doesn't take up too much space, heats up very quickly, can adjust settings on an app, good crema! Cons: noisy, water collects in the tray and you can only use the official pods which are quite costly to replace. OK for a treat though!
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M*** 3/5 21 May 2026 Argos Home Tester Club review
Easy on the eye but not my cup of tea. I want a nice tasty coffee with ease and not fuss, for me the set up of the machine took longer than expected. The machine is very slender but long, didn’t suit my old kitchen, felt like an imposter.
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B*** 4/5 20 May 2026 Argos Home Tester Club review
I’ve been pleasantly surprised with the Nespresso Vertuo Up overall. It looks sleek doesn’t take up too much room on my kitchen worktops. The coffee comes out consistently, the pod variety is great if you like switching between different strengths and sizes. It also heats up quickly which is great for busy mornings. The only one downside is how noisy the machine is when pouring, which is why I’m only giving the 4 stars and not 5. …
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A*** C*** 5/5 20 May 2026 Amazon Ink Black
Exceptional machine ease of use is second to none, and so easy to clean and descale. I would highly recommend this machine.
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B*** 4/5 17 May 2026 John Lewis Black
Leaves a lot of liquid in pods, quite messy when emptying pod bin
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H*** 4/5 13 May 2026 John Lewis Black; syndicated from Nespresso UK
… Only reason for 4 stars the machine is quite long and the electric not long enough to put it in position I would like in my kitchen. My friends are also impressed.
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N*** 4/5 6 May 2026 John Lewis Black; syndicated from Nespresso UK
… The machine is very loud.. if you're a less noise person in the morning, be warned, this is not a quiet machine. …
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J*** A*** 4/5 4 May 2026 Amazon Ink Black
… The first Vetuo Up was returned faulty, but replaced immediatly. Now up and runing and producing good coffee as they seem to have cured one fault with all previous Vertuo machine in that it now produces a reasonable crema rather than foam. Nespresso unfortunatly still needs to do some further modification, this machine seems to produce a fair amount of over flow which ends up in the maintainace tray, and unlike previous models you do not get any form of indication the you shoul empty the used capsule tray.
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m*** 5/5 4 May 2026 Amazon Ink Black
The best nespresso yet and makes properly HOT coffee. As well as iced coffee. £100 of free coffee offer was excellent too. No complaints
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Customer 3/5 2026-05 Currys Home Tester Club review (Feefo)
Nespresso Vertuo looks sleek and modern at first, but the build quality feels a bit cheap light plastic material for its price. Performance is quite good. It makes coffee quick and hotter to compare with previous old models. It’s very easy to use for any age. Has additional option to connect through wi-Fi. …
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A*** C*** 5/5 No date Amazon Ink Black; image review
… Unlike our others, the coffee seemed to stay hotter for longer and seemed to brew quicker as well. If you don’t have a smart phone, then this isn’t going to work for you as it needs to be connected to the app as well as your wifi but it looks sleek and stylish in the kitchen and is really easy to use. I also like that in order to remove the used pods you just pull the front to get access to the drawer …
No reviews match this choice.
Go to the store's reviews: John Lewis · Amazon · Argos · Currys
See it in use
Video reviews and key moments
Read the summaries; tap a moment to watch the video from that second.
4 videos · Timestamped summary
YouTube · Review
NEW Nespresso VertuoUp Machine -PROS AND CONS
The Nespresso Vertuo Up is praised for its rapid heat-up time, sleek compact design, and handy coffee creations button for concentrated brewing. However, it suffers from a significant flaw where water accumulates messily in the pod tray. Consequently, the reviewer feels its $229 price tag is too steep given the required maintenance.
Key moments
- 00:36The machine heats up rapidly and begins brewing immediately once the button is pressed.
- 00:51It features a very sleek, compact, and aesthetically pleasing design.
- 01:05The coffee creations button allows larger pods to be brewed into concentrated double espresso shots.
More key moments (3)
- 01:30Connecting to the Nespresso Smart app via QR code is simple and provides access to useful maintenance guides.
- 02:00Water collects and drips into the pod tray, making it messy and high-maintenance to clean.
- 03:13Priced at $229, it feels overpriced considering the frequent cleaning needed due to water build-up.
YouTube · Review
Nespresso Vertuo Up Review: 3 NEW FEATURES that makes it different
The Nespresso Vertuo Up introduces key upgrades over older Vertuo models, most notably a dedicated Coffee Creations button to brew concentrated shots for milk drinks and iced recipes. It also provides three brewing temperature options via the companion app and incorporates user-friendly hardware updates like an easy lever mechanism and larger used-capsule container.
Key moments
- 00:16A new Coffee Creations button transforms standard capsules into concentrated espresso or double espresso shots for recipes.
- 02:30Temperature customisation inside the app lets users select cooler, regular, or hotter brewing temperatures.
- 03:11An effortless up-and-down lever replaces the awkward twist-lock system found on older Vertuo machines.
YouTube · Review
Delonghi Nespresso Vertuo UP : it's new & Pricey, so, Worth it?
The Nespresso Vertuo Up is a sleek, user-friendly pod coffee machine offering an ultra-fast three-second heat-up time and seven drink sizes, including carafe. Although temperature customisation and the Coffee Creations mode showed little real-world difference in testing, its quiet operation, large repositionable water reservoir, and app connectivity make it an appealing upgrade.
Key moments
YouTube · Comparison
Nespresso Vertuo Up Review: Vertuo Up vs Pop — Is the Upgrade Actually Worth It? #nespresso
The Nespresso Vertuo Up brings noticeable improvements over the Vertuo Pop, including ultra-fast heating, a rotating water tank, dedicated setting buttons, and a handy quick rinse function. However, the build feels predominantly plastic with imperfect panel gaps, and it costs around twice as much as the Pop despite delivering virtually identical coffee flavour. It is a convenient and consistent machine for busy mornings, though somewhat expensive for what it offers.
Key moments
- 00:54The water tank is much larger than the Pop's and can rotate to adapt to tighter spaces and different kitchen layouts
- 01:47The build feels quite plastic with minor alignment gaps in the panels
- 05:04Heating up takes merely a few seconds compared to nearly a minute on the Pop
More key moments (3)
- 05:58The vertical loading lever is very smooth and can be effortlessly opened and closed with one hand
- 06:54Coffee taste is basically the same between the Up and the Pop, with the Up tasting just slightly lighter
- 11:08At about twice the price of the Vertuo Pop, it feels a bit expensive for the upgrades it provides
Video summaries and timestamps were taken from the videos with AI (Gemini); the video itself is the source.
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Preliminary infoWhat it has
Specifications
Technical information with its source.
- Capsule system
- Nespresso Vertuo capsules only (no ground coffee, beans or ESE pods) Technical fact · which.co.uk
- Brewing technology
- Centrifusion; the machine reads each capsule to set the brew Manufacturer's claim · johnlewis.com
- Heat-up time
- 3 s Manufacturer's claim · nespresso.com
- Cup sizes
- 7 (Ristretto 25 ml, Espresso, Double Espresso, Gran Lungo, Mug, Alto, Carafe 535 ml); Currys lists 25, 40, 80, 150, 230, 355 and 545 ml Manufacturer's claim · nespresso.com
- Coffee Creations mode
- Dedicated button for a concentrated brew to pour over ice or milk Manufacturer's claim · nespresso.com
- Water tank capacity
- 1.4 L Technical fact · nespresso.com
- Water tank position
- Rotating tank: left, right or behind the machine Manufacturer's claim · nespresso.com
- Used capsule container
- 18 espresso capsules / 13 mug capsules Manufacturer's claim · nespresso.com
Show all specifications (26)
- Dimensions with tank at back (W x D x H)
- 12 x 49 x 25.5 cm Technical fact · nespresso.com
- Dimensions with tank at side (W x D x H)
- 22 x 39 x 25.5 cm Technical fact · nespresso.com
- Weight
- approx. 4 (4.06 at John Lewis and Currys) kg Technical fact · nespresso.com
- Power
- 1100 (John Lewis, Argos); Currys and Amazon list 940 W Technical fact · johnlewis.com
- Voltage
- 240 V Technical fact · amazon.co.uk
- Connectivity
- Wi-Fi with the Nespresso Smart app (cup size, temperature, maintenance alerts); T3 also reports Bluetooth Manufacturer's claim · nespresso.com
- Milk frother
- None Technical fact · johnlewis.com
- Cup warmer
- No Technical fact · johnlewis.com
- Adjustable cup support
- 3-position removable drip tray; fits large mugs and accessories Manufacturer's claim · nespresso.com
- Automatic shut-off
- After 2 minutes Manufacturer's claim · argos.co.uk
- Maintenance
- Maintenance button and Wi-Fi LED; descaling and cleaning cycles started from the machine or the app Manufacturer's claim · nespresso.com
- Power cord length
- 80 cm Technical fact · which.co.uk
- Material
- Plastic body (Amazon listing claims 70% recycled plastic); metal drip tray Manufacturer's claim · currys.co.uk
- Box contents
- Machine plus a 12-capsule welcome pack Technical fact · currys.co.uk
- Country of origin
- Indonesia Technical fact · nespresso.com
- UK colours
- Ink Black, Ocean Blue (Krups); Pearl White, Graphite (De'Longhi) Technical fact · nespresso.com
- Guarantee
- 2 years Technical fact · johnlewis.com
- Spare part availability
- 15 years (EU spare part availability, per Amazon listing) Manufacturer's claim · amazon.co.uk
Show all specifications (26)
- Coffee Creations mode
- Dedicated button for a concentrated brew to pour over ice or milk Manufacturer's claim · nespresso.com
- Water tank capacity
- 1.4 L Technical fact · nespresso.com
- Water tank position
- Rotating tank: left, right or behind the machine Manufacturer's claim · nespresso.com
- Used capsule container
- 18 espresso capsules / 13 mug capsules Manufacturer's claim · nespresso.com
- Dimensions with tank at back (W x D x H)
- 12 x 49 x 25.5 cm Technical fact · nespresso.com
- Dimensions with tank at side (W x D x H)
- 22 x 39 x 25.5 cm Technical fact · nespresso.com
- Weight
- approx. 4 (4.06 at John Lewis and Currys) kg Technical fact · nespresso.com
- Power
- 1100 (John Lewis, Argos); Currys and Amazon list 940 W Technical fact · johnlewis.com
- Voltage
- 240 V Technical fact · amazon.co.uk
- Connectivity
- Wi-Fi with the Nespresso Smart app (cup size, temperature, maintenance alerts); T3 also reports Bluetooth Manufacturer's claim · nespresso.com
- Milk frother
- None Technical fact · johnlewis.com
- Cup warmer
- No Technical fact · johnlewis.com
- Adjustable cup support
- 3-position removable drip tray; fits large mugs and accessories Manufacturer's claim · nespresso.com
- Automatic shut-off
- After 2 minutes Manufacturer's claim · argos.co.uk
- Maintenance
- Maintenance button and Wi-Fi LED; descaling and cleaning cycles started from the machine or the app Manufacturer's claim · nespresso.com
- Power cord length
- 80 cm Technical fact · which.co.uk
- Material
- Plastic body (Amazon listing claims 70% recycled plastic); metal drip tray Manufacturer's claim · currys.co.uk
- Box contents
- Machine plus a 12-capsule welcome pack Technical fact · currys.co.uk
- Country of origin
- Indonesia Technical fact · nespresso.com
- UK colours
- Ink Black, Ocean Blue (Krups); Pearl White, Graphite (De'Longhi) Technical fact · nespresso.com
- Guarantee
- 2 years Technical fact · johnlewis.com
- Spare part availability
- 15 years (EU spare part availability, per Amazon listing) Manufacturer's claim · amazon.co.uk
Sources and method
Where the information comes from, by type; each finding also links its own source.
Manufacturer (1)
Store (11)
- John Lewis – Nespresso Vertuo Up Pod Coffee Machine by Krups, Black
- John Lewis reviews API, page 1 (newest)
- John Lewis reviews API, page 2
- Amazon.co.uk – Nespresso Vertuo Up Coffee Pod Machine Black by Krups (XN9408G0)
- Amazon.co.uk search – Nespresso Vertuo Up Krups black
- Argos – Nespresso Vertuo Up Pod Coffee Machine By Krups – Black (892/0223)
- Argos search – nespresso vertuo up
- Currys – Nespresso by Krups Vertuo Up XN9408G0 Smart Pod Coffee Machine – Black
- Feefo reviews behind the Currys rating, page 1
- Feefo reviews behind the Currys rating, page 2
- Currys search – nespresso vertuo up krups black
Video (3)
Other (1)
How we evaluate, and the limits
This page is compiled from manufacturer, store, review and video sources; every piece of information links to the source it was read from. Technical values are as stated by the manufacturer or store; user experiences are summarised from the reviews read and do not apply to every unit. We do not test products ourselves.