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Nespresso Vertuo Next with Aeroccino ENV120.BMAE, De'Longhi UK product image

Pod coffee machines · ENV120.BMAE

Nespresso (by De'Longhi) Vertuo Next with Aeroccino

ENV120.BMAE

The Vertuo Next with Aeroccino is a slim, one-button Nespresso Vertuo pod machine bundled with a separate Aeroccino milk frother, in matt black here and also in grey and white.

1.1 L19 bar

Reviews 28 Videos 1

28 original reviews to read 1 video summaries Good to know

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Start your decision here

At a glance

The Vertuo Next with Aeroccino is a slim, one-button Nespresso Vertuo pod machine bundled with a separate Aeroccino milk frother, in matt black here and also in grey and white. Owners rate it highly for simplicity, consistent coffee from espresso to a large mug, and an easy frother for milk drinks. The trade-offs are that it only takes Vertuo pods, which are not sold in supermarkets and cost more than standard capsules. A minority of owners report faults after some months, and some find the coffee not hot enough or the lid fiddly. It suits people who want café-style drinks with no fuss and are happy to buy pods from Nespresso. Long-term reliability is not independently established, as no Which? reliability data was accessible.

Strengths

  • Very simple one-button operation with automatic settings read from each capsule
  • Coffee quality and crema widely praised, with sizes from espresso to a 535 ml carafe
  • Aeroccino frother included for lattes and cappuccinos, liked by owners
Show all (4)
  • Slim 14.2 cm wide body with 1.1 L tank and 30-second heat-up

Things to consider

  • Only works with Vertuo pods, which are sold mainly by Nespresso and seen as expensive
  • Some reports of failures within months and refurbished replacements
  • Some owners find the coffee lukewarm, the lid needs a firm press and the cup stand flimsy
Show all (4)
  • Matt black version is sold by fewer UK retailers than the grey and white bundles
Who is it for, and who is it not for?

Good for

  • People who want quick, fuss-free coffee and milk drinks without learning barista skills
  • Small kitchens where worktop width matters
  • Mug-size coffee drinkers who want full-size cups from a pod

May not suit

  • Buyers who want to pick up pods in supermarkets or use cheaper compatible capsules
  • Those who want a built-in one-touch milk system rather than a separate frother
  • Anyone who prioritises proven long-term durability

See alternatives

Before you buy

Good to know

What the features mean in everyday use.

Capsules and cup sizes

The machine only takes Nespresso Vertuo capsules; it reads each capsule's code and brews up to seven cup sizes from 25 ml ristretto to a 535 ml carafe.

Manufacturer's claim · See source
Show more (10)

Pod availability and cost

A recurring complaint is that Vertuo pods are not sold in supermarkets, must be bought from Nespresso or Amazon, and are expensive; some buyers did not realise this before buying or bought incompatible pods.

User experience · See source

Applies to the model family

Reliability

A minority of UK reviewers report machines failing within 5-18 months or a descale/reset failure, with replacements supplied as refurbished units; Amazon's customer-review summary also flags reliability and durability concerns. Second-hand reports describe leaks and flashing error lights.

User experience · See source

Applies to the model family

Independent test

TechRadar rated the Vertuo Next (machine only) 4/5: very easy to use, good crema, virtually mess-free; measured 100 seconds for a 320 ml mug and 68 dB; cons were pod cost and pod recycling.

Technical fact · See source

Applies to the model family

UK prices

The matt black ENV120.BMAE is £199 at De'Longhi UK and £189.89 on Amazon UK (third-party seller); the grey and white Aeroccino bundles are £199 at John Lewis and Currys and about £155-156 on Amazon UK. The machine-only Vertuo Next costs £149 at De'Longhi UK.

Technical fact · See source

Smart features

Amazon and Currys describe Bluetooth/Wi-Fi app connectivity and some reviewers mention using the Nespresso app, but John Lewis lists the bundle as 'Not Smart Technology Enabled'.

Technical fact · See source
Show more (12)

Pod availability and cost

A recurring complaint is that Vertuo pods are not sold in supermarkets, must be bought from Nespresso or Amazon, and are expensive; some buyers did not realise this before buying or bought incompatible pods.

User experience · See source

Applies to the model family

Reliability

A minority of UK reviewers report machines failing within 5-18 months or a descale/reset failure, with replacements supplied as refurbished units; Amazon's customer-review summary also flags reliability and durability concerns. Second-hand reports describe leaks and flashing error lights.

User experience · See source

Applies to the model family

Independent test

TechRadar rated the Vertuo Next (machine only) 4/5: very easy to use, good crema, virtually mess-free; measured 100 seconds for a 320 ml mug and 68 dB; cons were pod cost and pod recycling.

Technical fact · See source

Applies to the model family

UK prices

The matt black ENV120.BMAE is £199 at De'Longhi UK and £189.89 on Amazon UK (third-party seller); the grey and white Aeroccino bundles are £199 at John Lewis and Currys and about £155-156 on Amazon UK. The machine-only Vertuo Next costs £149 at De'Longhi UK.

Technical fact · See source

Smart features

Amazon and Currys describe Bluetooth/Wi-Fi app connectivity and some reviewers mention using the Nespresso app, but John Lewis lists the bundle as 'Not Smart Technology Enabled'.

Technical fact · See source

User experience

What do reviews say?

See the common points first, then read the original reviews yourself.

Summarised from the 83 reviews we read. A review can mention several points, so the theme counts can add up to more than 83.

Store ratings

Amazon

1213 ratings

8 reviews read

4.2 / 5

John Lewis

35 ratings

35 reviews read

4.2 / 5

Argos

Rating shared with other models at this store

20 reviews read

4.63 / 5

Currys

Rating shared with other models at this store

20 reviews read

4.2 / 5

Each store’s rating and rating count are its own; ratings are not combined. “Read” is how many of that store’s reviews we read for the summary.

Go to the original reviews

Owners mostly praise how simple the Vertuo Next is: one button, quick heat-up and consistent coffee with good crema, from espresso to a full mug. Buyers of the Aeroccino bundle like the frother for quick, quiet lattes and cappuccinos, and many like the slim design. The main frustration is the pods: they are only sold by Nespresso (and Amazon), not in supermarkets, and are seen as expensive. Several buyers did not realise this before buying. A smaller group report the machine failing after some months or a descale cycle that would not complete, with replacements supplied as refurbished units. Others mention lukewarm coffee, a lid that needs a firm press and a flimsy cup stand. Many feel it is good value when bought on offer.

What buyers like

  • Good coffee taste, crema and range of cup sizes39 reviews
  • Easy to use and quick35 reviews
  • Aeroccino frother is quick and easy for milk drinks16 reviews
  • Good value, especially on offer16 reviews
  • Slim, compact and attractive on the worktop14 reviews

Common complaints

  • Pods only from Nespresso/Amazon, not supermarkets, and costly17 reviews
  • Machine failed within months or descale cycle stuck5 reviews
  • Lid needs a firm press or reopening before brewing5 reviews
  • Faulty units replaced with refurbished machines3 reviews
  • Coffee not hot enough3 reviews
  • Flimsy cup stand2 reviews
How was this summary made?

Summarised from 83 reviews; 4 reviews about delivery, packaging or the seller were left out. The summary is drawn from opinions that recur in the reviews read; each theme shows how many reviews mention it. These counts are not a rate and do not apply to every unit.

83 unique review texts, deduplicated by author+date+text: John Lewis 35 (all), Argos 20 (newest 10 each, machine-only grey and white), Currys/Feefo 20 English UK texts, Amazon UK 8 top reviews. Excluded: Argos Krups promo reviews, Currys non-English entries, Amazon other-country reviews. Mention counts are sub-agent tallies, some approximate.

Show reviews (28 of 83)Read the texts as published by the store

28 original reviews can be listed on this page. The number of reviews analysed may differ.

  1. A*** J*** J*** 1/5 30 June 2026 Amazon Aeroccino bundle (shared colour pool)

    **WARNING** I bought my machine 8 months ago, I have looked after it … Then it stopped working. … The replacement arrived and I was really quite shocked to find it scuffed and filthy. On contacting them … I was told that they only replace the machines with reconditioned units … My machine was barely 8 months old. … I really enjoyed the machine whilst it worked – it made great coffee …

  2. H*** 5/5 29 June 2026 Amazon Aeroccino bundle (shared colour pool)

    Beautiful coffee. Easy to use.

  3. M*** F*** 5/5 8 August 2025 Amazon Aeroccino bundle (shared colour pool)

    I have been a long time Nespresso o/l since 2015 … I am really happy with my purchase. Great coffee, nice flavours, I drink ice latte, hot latte and macchiatos. … Great customer service. Top machine.

  4. K*** C*** 5/5 11 April 2025 Amazon Aeroccino bundle (shared colour pool)

    Absolutely LOVE our new coffee machine. We had a more complicated machine before that ground the beans etc. but alot of faffing around, wanted something smaller and easier to use, this fitted the bill perfectly. … Yes it makes a slight noise on starting up but wouldn't say it was loud, very easy to use … Looks lovely and sleek on my work surface. Highly recommend.

  5. J*** 2/5 24 September 2026 John Lewis Grey/white Aeroccino bundle

    The coffee is great but after 5 months the machine stopped working, nespresso have taken it away to repair and all we were offered was a refurbished one as a replacement.

  6. J*** 5/5 16 May 2026 John Lewis Grey/white Aeroccino bundle

    Why visit coffee shops when you can make perfect coffee at home. From expresso to mug size, there's a great variety of pods to choose from.

  7. L*** 5/5 30 January 2026 John Lewis Grey/white Aeroccino bundle

    Great coffee machine milk warmer a nice extra. Definitely recommend

  8. A*** 2/5 13 January 2026 John Lewis White Aeroccino bundle

    This machine is inconvenient in many ways… it broke down after 1.5 years of use, on its own. Nespresso replaced it for a refurbished one… these machines make too much coffee froth… Pods are very inconvenient to store due to the different sizes, and are too big…

  9. N*** M*** 1/5 17 November 2025 John Lewis Grey/white Aeroccino bundle

    …This pod machine works for 30 pods and says 'Descale me'. No problem there until you try to run the descale procedure and the failure of the machine to respond to any means of reset, continue etc just results in flashing buttons…

  10. s*** 5/5 25 October 2025 John Lewis Grey/white Aeroccino bundle

    We're really enjoying this coffee machine. It's our first Nespresso and so the offer with the 50 free pods is a really great way to explore quite a few flavours and sizes of coffees.

  11. d*** 3/5 12 October 2025 John Lewis Grey/white Aeroccino bundle

    I wanted a milk frother and found this deal which included the coffee machine too. I got 50 free coffee pods… Unfortunately the percentage of caffeine remaining in the decaf pods is too high for me… However, if you are a regular coffee connoisseur then the machine is great…

  12. A*** 2/5 21 August 2025 John Lewis Grey/white Aeroccino bundle

    …the cups of coffee were tepid so adding milk then made them cold… The lid on the water reserve is not hinged so it's loose… the little platform that you sit your cups on is positively naff…

  13. Z*** 5/5 4 August 2025 John Lewis White Aeroccino bundle

    …I like that it's slim, doesn't look cheap (even though it was a bargain) and there was a white option… I have the milk frother too, it's quick, quiet and easy. I'm really happy with my purchase…

  14. K*** 4/5 17 June 2025 John Lewis Grey/white Aeroccino bundle; sampling review

    …The machine is user-friendly and straightforward to operate… The Aeroccino milk frother is a valuable addition… The primary consideration is that the coffee pods are exclusive to Nespresso…

  15. C*** 3/5 9 October 2026 Argos Machine-only ENV120.GY (no Aeroccino)

    I bought this only a few days ago. The machine is great. But can't buy the coffee capsules in the shops. They have to be ordered online. Which I'm really disappointed with. I should have looked more into it. Wish I had for a different Nespresso machine.

  16. R*** 5/5 24 October 2026 Argos Machine-only ENV120.GY (no Aeroccino)

    Great offer on at the moment, so really well worth it. Excellent range of coffees. Just be aware that while the machine might be good value, the pots are much more expensive and only available via Nespresso and Amazon.

  17. G*** 5/5 28 September 2026 Argos Machine-only ENV120.GY (no Aeroccino)

    This coffee machine has exceeded all my expectations. It produces really nice coffee with a dense crema and is so easy to use. Coffee can be ready to drink within a couple of minutes of switching the machine on. …

  18. S*** 5/5 23 August 2026 Argos Machine-only ENV120.GY (no Aeroccino)

    Good, easy to use coffee machine. Relatively compact. Be aware that it takes the bigger pods you have to get direct from Nespresso, rather than the smaller ones you can buy in Supermarkets. Still a good machine though.

  19. S*** 4/5 7 August 2025 Argos Machine-only ENV120.W (no Aeroccino)

    I love the taste of coffees although it's a shame that the pods are not easily available and can only get from Nespresso and Amazon and not available in supermarkets. The machine is easy to use although it's very temperamental when you press the lid down sometimes it doesn't flow so you need to open and close again.…

  20. L*** 5/5 19 August 2025 Argos Machine-only ENV120.W (no Aeroccino)

    This fantastic Nespresso coffee machine is lovely and slim. Takes up less depth on my worktop than my toaster. I use it everyday. …

  21. S*** 1/5 31 October 2026 Currys Shared De'Longhi Vertuo Next feed

    Machine broken, hoping its good after 4 week wait.

  22. Customer 3/5 2 November 2026 Currys Shared De'Longhi Vertuo Next feed

    Machine good value but pods expensive

  23. S*** 5/5 2 November 2026 Currys Shared De'Longhi Vertuo Next feed

    Great machine easy to operate and works well

  24. A*** 2/5 2 October 2026 Currys Shared De'Longhi Vertuo Next feed

    I bought the Nespresso by De’Longhi Vertuo machine, but unfortunately I’m quite disappointed with it. I’ve had difficulty finding the correct Vertuo pods in leading supermarkets, and the two types of pods I managed to purchase did not work with the machine…

  25. P*** 5/5 17 September 2026 Currys Shared De'Longhi Vertuo Next feed

    Product is very easy to use, the machine seems to be robust. The pods are quite expensive but produce a ‘proper’ sized m…

  26. Customer 1/5 7 September 2026 Currys Shared De'Longhi Vertuo Next feed

    Not happy with coffee machine. Was told it could do both types if coffee pods. Had to buy converter and still doesn’t wo…

  27. M*** 5/5 4 February 2026 Currys ENV120.GYAE per feed

    The Vertuo Next machine by Delonghi is a delight to use and produces exceptional coffee that can be tailored via the Nes…

  28. J*** P*** 2/5 22 January 2026 Currys Shared De'Longhi Vertuo Next feed

    The Nespresso Vertuo Next is a stylish, modern machine with a handy compartment for used pods with a water tank at the back. … However, the lid requires a firm press and the handle can be tricky to use…

Go to the store's reviews: Amazon · Argos · Currys

See it in use

Video reviews and key moments

Read the summaries; tap a moment to watch the video from that second.

1 videos · Timestamped summary

YouTube · Unboxing

Is a Nespresso Machine Worth It? ☕ | Nespresso Vertuo Next Unboxing & Review

The presenter unboxes and sets up the Nespresso Vertuo Next coffee machine alongside the Aeroccino 3 milk frother. She praises the stylish aesthetic of the machine and the high quality of the frother. After brewing and tasting a latte with frothed milk, she rates the coffee a 10 out of 10.

Key moments

More key moments (2)

Video summaries and timestamps were taken from the videos with AI (Gemini); the video itself is the source.

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Alternatives named in the research that have no page here yet:

  • Nespresso (by De'Longhi) Vertuo Next (machine only) ENV120.BM: Same machine without the Aeroccino for £149 at De'Longhi UK; suits black-coffee drinkers.
  • Nespresso (by Krups) Vertuo Next with Aeroccino XN911NG0: Krups-branded black Vertuo Next bundle with Aeroccino at Currys, rated separately.

What it has

Specifications

Technical information with its source.

Model code
ENV120.BMAE Technical fact · delonghi.com
Capsule system
Nespresso Vertuo capsules only Manufacturer's claim · delonghi.com
Brewing technology
Centrifusion, spinning up to 7,000 rpm; reads each capsule's code to set brewing parameters Manufacturer's claim · delonghi.com
Cup sizes
7: ristretto 25 ml, espresso 40 ml, double espresso 80 ml, gran lungo 150 ml, mug 230 ml, large mug 355 ml, carafe 535 ml Manufacturer's claim · delonghi.com
Hot coffee drinks (technical data)
Alto, Double Espresso, Espresso, Gran Lungo, Mug/Coffee, Pour Over Coffee Style Technical fact · delonghi.com
Water tank capacity
1.1 L Technical fact · delonghi.com
Used capsule container
6 up to 10 capsules Technical fact · delonghi.com
Input power
1260 (De'Longhi technical data); 1500 per John Lewis, Currys and De'Longhi embedded wattage field W Technical fact · delonghi.com
Show all specifications (26)
Frequency
50-60 Hz Technical fact · delonghi.com
Heat-up time
30 s Manufacturer's claim · delonghi.com
Milk system
Separate Aeroccino3 milk frother included in the bundle Technical fact · delonghi.com
Automatic switch-off
After 2 minutes (De'Longhi eco mode); Currys lists a 9-minute timer Manufacturer's claim · delonghi.com
Connectivity
Bluetooth and Wi-Fi with Nespresso app (software updates, descaling alerts) Manufacturer's claim · amazon.co.uk
Display
No display Technical fact · delonghi.com
Controls
Single button Technical fact · delonghi.com
Material
Metal and plastic; machine made from 54% recycled plastics Manufacturer's claim · delonghi.com
Pressure (retailer listing)
19 bar Technical fact · johnlewis.com
Dimensions (H x W x D)
31.4 x 14.2 x 42.9 cm Technical fact · johnlewis.com
Product weight
4.31 (De'Longhi); 4 per John Lewis and Currys kg Technical fact · delonghi.com
Packed weight
6.335 kg Technical fact · delonghi.com
Cable length
75 cm Technical fact · johnlewis.com
Adjustable cup stand
Yes Technical fact · currys.co.uk
Water level indicator
Yes Technical fact · currys.co.uk
In the box
Machine, Aeroccino milk frother, 12-pod welcome set Technical fact · currys.co.uk
Colour
Matt black Technical fact · amazon.co.uk
Warranty
2 years Technical fact · delonghi.com
Show all specifications (26)
Hot coffee drinks (technical data)
Alto, Double Espresso, Espresso, Gran Lungo, Mug/Coffee, Pour Over Coffee Style Technical fact · delonghi.com
Water tank capacity
1.1 L Technical fact · delonghi.com
Used capsule container
6 up to 10 capsules Technical fact · delonghi.com
Input power
1260 (De'Longhi technical data); 1500 per John Lewis, Currys and De'Longhi embedded wattage field W Technical fact · delonghi.com
Frequency
50-60 Hz Technical fact · delonghi.com
Heat-up time
30 s Manufacturer's claim · delonghi.com
Milk system
Separate Aeroccino3 milk frother included in the bundle Technical fact · delonghi.com
Automatic switch-off
After 2 minutes (De'Longhi eco mode); Currys lists a 9-minute timer Manufacturer's claim · delonghi.com
Connectivity
Bluetooth and Wi-Fi with Nespresso app (software updates, descaling alerts) Manufacturer's claim · amazon.co.uk
Display
No display Technical fact · delonghi.com
Controls
Single button Technical fact · delonghi.com
Material
Metal and plastic; machine made from 54% recycled plastics Manufacturer's claim · delonghi.com
Pressure (retailer listing)
19 bar Technical fact · johnlewis.com
Dimensions (H x W x D)
31.4 x 14.2 x 42.9 cm Technical fact · johnlewis.com
Product weight
4.31 (De'Longhi); 4 per John Lewis and Currys kg Technical fact · delonghi.com
Packed weight
6.335 kg Technical fact · delonghi.com
Cable length
75 cm Technical fact · johnlewis.com
Adjustable cup stand
Yes Technical fact · currys.co.uk
Water level indicator
Yes Technical fact · currys.co.uk
In the box
Machine, Aeroccino milk frother, 12-pod welcome set Technical fact · currys.co.uk
Colour
Matt black Technical fact · amazon.co.uk
Warranty
2 years Technical fact · delonghi.com

Where to buy

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Sources and method

Where the information comes from, by type; each finding also links its own source.

Manufacturer (4)
Store (17)
Review (2)
Video (2)
Other (2)
How we evaluate, and the limits

This page is compiled from manufacturer, store, review and video sources; every piece of information links to the source it was read from. Technical values are as stated by the manufacturer or store; user experiences are summarised from the reviews read and do not apply to every unit. We do not test products ourselves.